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"really disappointed"

"the moment you move away with your phone it loses internet connection and turns grey so it’s really frustrating"

"this is not made clear in the amazon listing and is extremely poor practice"

"sorry it's utterly useless and unfit for its intended purpose"

"i was a little dubious selecting the ring doorbell there were a few negative reviews and it is an expensive product to invest in but on balance it provided the capability i was looking for"

"don’t waste your money it’s cost me over £250 inc chimes and it doesn’t even work"

"** this should have been a great review apart from it's pretty useless unless you pay £2"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"even though close to router i get weak signal reported"

"update: after posting this review i was contacted by ring who have asked if they can work at resolving the issues initially by replacing the unit and then working through further issues if any remaining"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"i cannot fault them for trying to help them"

"wait and get the arlo video doorbell i'm returning mine"

"i had a slight issue with wifi signal which kept saying weak poor signal"

"i had a slight issue with wifi signal which kept saying weak poor signal"

"waste of money"

"the main problem is its demand for a strong wi fi signal"

"when mounted outside the front door this drops to 72 to 75 and the device losses connection"

"50 per month or basically its useless also having no chime indoors is pointless and annoying luckily for another £30 you can buy a chime so again more money!"

"what a frustrating mess"

"very disappointing entry level device"

"the moment you move away with your phone it loses internet connection and turns grey so it’s really frustrating"

"a reboot only fixes the problem – temporarily – and after an hour it's back to a poor connection again"

"glitchy and very temperamental"

"another interesting point to add is that most delivery drivers amazon strangely being the worst culprits here simply will do anything other than ring the doorbell!"

"overall my biggest disappointment is it doesn't ring unless connected to your actual doorbell or through the app on your phone"

"set up was relatively easy but stability on my mesh system was problematic even on my fibre high speed network such that it kept reporting a poor internet connection"

"and may be for the price you would expect to not get condensation delayed missed recordings or blurred voice"

"i would still say it is good security deterrent but remember this comes with a subscription charging model to view and playback the recordings"

"absolutely rubbish detects people walking past on the street doesn't detect anything on the drive worst money ever spent"

"like no wiring needed"

"it's not perfect and i still can't get it to work correctly with my firestick but it's far better than the first one which clearly must have been faulty"

"at first i must admit i turned into a noisy neighbour and every alert i was checking out what was going on but after a while the notifications got annoying as the camera picked up and sent notifications when there was anything moving on our road"

"the cheap screw system has already snapped because the screw got stuck and had to almost yank it out"

"recently i suffered vandalism to my car parked in the drive so thought to cover this with an external camera and decided on a ring doorbell video system"

"by the far the most useless doorbell system and the most useless customer service who 3 weeks later have still not come back to me and this ring is owned by the so called good customer service company amazon"

"it doesn't work very well even at 6 feet from the router there is constant pixelation freezing of the video sound is utter crap motion detection is a myth doesn't respond to people standing right in front of it and waving madly"

"but in my experience connection quality has been considerably worse compared to the ring 2"

"because every time someone rings their doorbell the entire neighbourhood gets alerted to it"

"then absolutely endless false detections to a point where i wanted to turn off the notifications"

"the battery has partial charge and needs a few hours to reach 100% but it was easy to install into the doorbell and after a three weeks it’s charge is 55%"

"a complete nightmare from beginning to end"

"phoned ring who said it was working from their point of view so was an alexa issue not theirs even though it's now advertised as "works with alexa""

"sadly it was utter rubbish"

"i was up and awake not being lazy just was dying to try it"

"if it was a delivery the guy would sometimes even be driving away by the time i got downstairs if he didn’t leave parcel on the doorstep"

"it instantly picks up motion and you can customise it so it only picks up human detection to avoid unnecessary alerts with cars passing"

"i actually use super strength double sided tape on the bracket to prevent drill holes ruining my door"

"in honesty they are lacking features unreliable and full of flaws"

"unless you plan to have your doorbell sitting on top of your wifi router probably not and even more so if you don’t have the fastest most expensive broadband available shame really as it really did tick all the boxes upon researching"

"i invested a lot in a ring system at my previous house but i ended up getting rid of most of it and leaving the rest for the new owner"

"i just hope that the alexa skill developers get the other problems ironed out"

"it did not connect to the internet and or the bb had to return it and get my money back awful product and it is a shame that i had to even give it one star"

"once a month turn off your home internet at the router by taking the power lead out and leave it for a minute before plugging back in solves most problems"

"but then there were problems pretty much from the off"

"a fixing template makes it easy to drill the holes into the wall and ring provide a handy spirit level so you can get the doorbell level"

"i have been very impressed with how easy it is to set up and use even though currently we have all been social distancing i have found it useful with many delivery companies leaving parcels outside as i have had parcels stolen so this will help me if i have anything left when im out at work to shopping and can keep an eye on them or if the worst happens and they are stolen i have proof to show police"

"one has the full configuration and live viewing capabilities the other is the rapid ring app which is fast loading video of the camera view"

"additionally compared with the quality of my reolink cameras the ring was very poorly defined with what i can only describe as blobs of movement"

"i could not get support due to that nobody available during pandemic"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"i found the full volume on the pro chime is far too tinny so have now added in a 2nd standard chime for upstairs"

"connection weak and i have 200mb as well as 20upload speeds!"

"i feel that i have been taking in by advertising for an expensive doorbell and the thought of paying two monthly fees is unattractive"

"the delivery is less than useless"

"an alert pops up on your phone and you know right away someone is snooping around or just delivering mail!"

"the postman walking up your driveway but only in black and white and really poor quality"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"like if there is bush in front of the house and gets windy you need to change the accuracy or the coverage area"

"absolutely rubbish detects people walking past on the street doesn't detect anything on the drive worst money ever spent"

"two sets of fixing screws and raw plugs are provided and two covers for the doorbell are included one silver and one black"

"other negative points: when people ring the app is slow to open and activate the feed meaning we often don't even use the audio video and simply go open the door as otherwise people might think no one is there and leave the wifi connection is not great possibly due to our own circumstances and it seems it's caused us to miss a delivery once already it's a shame one can't use one's own network storage to store the videos and have to pay amazon a subscription to do so"

"not sure if it is good maybe this camera needs to have weight detection and send messages only for heavy move like for the person move only"

"to date only one of them remains working"

"amazon using their own platform to force feed you their ringing alexa soup"

"make sure the battery is fully charged before setup other reviewers have been unfair to mention this as a negative"

"it doesn't work very well even at 6 feet from the router there is constant pixelation freezing of the video sound is utter crap motion detection is a myth doesn't respond to people standing right in front of it and waving madly"

"50 per month or basically its useless also having no chime indoors is pointless and annoying luckily for another £30 you can buy a chime so again more money!"

"the ring video 3 is a great video doorbell but is lacking in several areas "

"what is unclear at the moment is whether the transformer is the issue or not?"

"the app constantly tells me the ring 3 has a "poor wifi connection""

"no excuse for this no justifiable reason whatsoever just a greed driven lack of moral compass"

"however after a month it stops working unless you cough up for a monthly subscription not a fact that is widely stated by ring of course in case you don't buy into their fraudulent business model"

"faulty device something fundamentally wrong"

"even though i was logged on the website as i purchased the discount wasn’t forthcoming"

"we were hoping to use the motion detection only for cases where people loiter around our gate or try to tamper with the camera but unfortunately even on the lowest setting the motion detection triggers every few minutes when pedestrians walk past the gate and doorbell"

"the one thing that was frustrating was waiting for the battery to charge it’s first charge i was just desperate to try it out and i was very impatient ha"

"everything was set up correctly but it proved unreliable from the start"

"with the view from the front door being split into 4 sections on the app i am able to reduce the notifications so that the cars turning at the cut de sac in view of my door aren't triggering my doorbell"

"again the chime stopped missing calls on it"

"with rssi at 62 this is borderline acceptable"

"the motion section is also quite slow"

"if it's not reliable it's no good"

"bought this and found that it did not work"

"i had to pay someone to screw it into the door for me because i’m a woman and i’m not into dyi but he didn’t seem to care"

"likes see who's at the door dislikes no one rings the door bell because its a camera too many false alerts 50 50 if it will loads up when its needed when you get alert the person at your door have gone before it loads up on your phone"

"when mounted a button press either doesn't register or takes around 30 seconds to ring the chime by which time the caller has left"

"the battery life is very short if you use the video why wouldn't you?"

"forget it you will be lucky to get a month and half out of it before it needs charging so save yourself the hassle and buy a spare as it takes up to 8 hours to charge when dead leaving your doorbell useless"

"i have spent hours trying to set this up"

"there is a screwdriver drill head and all the screws included in the box"

"give in the ring a one star review because you have a problem with your alexa is a little bit cynical"

"it didn't work well with the alexa skill had to delete and reinstall twice then it would work for a while then stop responding"

"faulty device something fundamentally wrong"

"give in the ring a one star review because you have a problem with your alexa is a little bit cynical"

"another interesting point to add is that most delivery drivers amazon strangely being the worst culprits here simply will do anything other than ring the doorbell!"

"this can only be caused by the house walls blocking the signal"

"all necessary screws and fixing plugs are included along with a hardwiring kit if you wish to wire the unit to a mains supply as opposed to the unit running on its rechargeable battery"

"from searching the internet it would appear that there are others with a similar issue"

"sent email detailing my problem and am yet to receive a reply"

"and may be for the price you would expect to not get condensation delayed missed recordings or blurred voice"

"as i don’t want to drain the battery i do not use hdr"

"then just died"

"the one thing that was frustrating was waiting for the battery to charge it’s first charge i was just desperate to try it out and i was very impatient ha"

"i now have six holes in the wall after moving it's location 3 times to get it to work before giving up"

"when it doesn’t work it’s such a letdown as we have spent close to £300 on it know what with the show and further chimes"

"however when i click on the icon the app opens for a fraction of a second then it closes"

"the delay was usually much worse if i was away from home"

"it rings through within seconds but for the picture video to come through can take 5 10 seconds and when it does it just freezes"

"i can't even justify the cost as a doorbell because the notifications are so delayed people are gone by the the u get it"

"i never miss the postman or any parcel deliveries especially when i’m out i can see hear and speak to whoever is at the door without having the constant worry of missing them"

"given we've had to disable motion detection we won't bother with this it's just not worth it"

"other negative points: when people ring the app is slow to open and activate the feed meaning we often don't even use the audio video and simply go open the door as otherwise people might think no one is there and leave the wifi connection is not great possibly due to our own circumstances and it seems it's caused us to miss a delivery once already it's a shame one can't use one's own network storage to store the videos and have to pay amazon a subscription to do so"

"given we've had to disable motion detection we won't bother with this it's just not worth it"

"which it does if i want to no someone broke into my house 3 hours ago i explained this to 2 different agents and they both seemed to think it was acceptable and all working as well as can be expected for a £200 doorbell!"

"support is terrible"

"the only big downside for me and why this isn't a five star review is the lack of editable motion zones"

"i can't even justify the cost as a doorbell because the notifications are so delayed people are gone by the the u get it"

"50 for the basic package but for some people this may still be more than they had anticipated having to spend continuously"

"really disappointed as i had high hopes should have researched more!"

"it works absolutely brilliantly sadly it only just about works and is constantly on the verge between poor and good wifi reception"

"i can go out the door press it and walk back inside through lounge and dining room out back door until finally i get the doorbell notification on my phone"

"i was a little dubious selecting the ring doorbell there were a few negative reviews and it is an expensive product to invest in but on balance it provided the capability i was looking for"

"from pairing to the router then pairing the bell to the chime just kept on failing"

"a word of caution though the battery in the doorbell will take several hours to charge so please do not expect to have it unwrapped and installed in 15 minutes allow sufficient time to charge the battery first and then it should be about 15 mins to install"

"the quality of the camera is extremely poor and the sound is also poor"

"one more thing to mention is the delay from pressing the button to your phone alerting you is a good few seconds so by the time you get your phone out and open the app the person as been waiting a while and most probably left "

"its a hardwired setup without the need for the battery pack yet it fails regardless"

"as their phones are offline due to lockdown"

"never miss a delivery even if you are miles away"

"however the facebook tv portal which we bought for lockdown video calling has alexa built in and when asked she will ‘show the front door’ view as in the attached photo on the tv which could be quite handy"

"i was sure and hoped it would pick up a very good view when i returned from an appointment yesterday and had to approach the door to unlock it but still nothing"

"i now have six holes in the wall after moving it's location 3 times to get it to work before giving up"

"it would take me hours to detail all the times it just didn't work"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"i bought 2 ring devices for different entry points and it is only when the trial is over that you truly see what you have bought"

"so i contacted ring support again 2 more times before getting any joy"

"after a lot of trial and error and the addition of a very carefully positioned chime pro booster using the more resilient 2"

"don't bother about buying one save your money and just buy a wireless one"

"all set up quickly due to the fact i didn't have to drill new holes as the ring 3 fitted perfectly onto the 3rd party angle wedge kit i had from the ring 1"

"so i got the wifi booster no difference still didn’t load"

"these products are designed to fail"

"in honesty they are lacking features unreliable and full of flaws"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"likes see who's at the door dislikes no one rings the door bell because its a camera too many false alerts 50 50 if it will loads up when its needed when you get alert the person at your door have gone before it loads up on your phone"

"some day after a colder night when the sum came up and shining on the cam there were some condensation like fog on the side of the recordings"

"all set up quickly due to the fact i didn't have to drill new holes as the ring 3 fitted perfectly onto the 3rd party angle wedge kit i had from the ring 1"

"there are no error messages to enable me to see why it wont work"

"he gave up on me while i was talking to him and pretended that he cannot hear me anymore and cut the call leaving me struggling with it"

"so no excuses ring"

"i’ve recently bought it but i’ve had problems with it ever since"

"it would appear and they are able to track the battery performance remotely that my battery is charging but because i had my motion settings set quite high and there was a lot of motion going on that this can still drain the battery quicker than it can charge"

"subjectively i feel like the motion alerts have gotten worse"

"i bought 2 ring devices for different entry points and it is only when the trial is over that you truly see what you have bought"

"do not buy this device!"

"unless you plan to have your doorbell sitting on top of your wifi router probably not and even more so if you don’t have the fastest most expensive broadband available shame really as it really did tick all the boxes upon researching"

"i wish i had never seen it!"

"if you have a poor level the bell will not work"

"the problem is that the device has very bad wifi sensitivity"

"it feels a bit like you might miss the person it’s that slow and i’m on iphone xs"

"it’s crap i’ve had 2 now of the ring doorbell3 and it will not motion detect"

"for us the “ding dong” from the chime is loud enough"

"this results in the battery draining very fast ring asked us to recharge after only 17 days and we've therefore had to disable the motion detection altogether"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"no excuse for this no justifiable reason whatsoever just a greed driven lack of moral compass"

"it fits in the same holes that are drilled for the 2 and works the same way"

"also if you haven't already noticed this new model doorbell 3 has replaced and hidden all the older cheaper doorbells too!"

"i had to pay someone to screw it into the door for me because i’m a woman and i’m not into dyi but he didn’t seem to care"

"the installation manual not too detailed but still can follow it"

"the phone support is very poor and when they realise they can’t help you they pretend they can’t hear you anymore and they cut the call"

"overall another great product from ring but not worth paying the extra between 2 and 3+ unless you're having wifi issues"

"so if you try to talk live to someone ringing the bell there’s no chance because of the long delay"

"no notification from my phone or alexa no bell ringing nothing and there he was stood at the front door"

"i have been very impressed with how easy it is to set up and use even though currently we have all been social distancing i have found it useful with many delivery companies leaving parcels outside as i have had parcels stolen so this will help me if i have anything left when im out at work to shopping and can keep an eye on them or if the worst happens and they are stolen i have proof to show police"

"there is very little lag when someone presses the doorbell to me receiving the notification on my alexa which by the way works perfectly for me!"

"i'm not really sure what the intention of this is"

"however the review is still mainly in it's original form with updates so that if anyone has any of the issues that i've had be aware it could just be a faulty unit that a replacement could solve"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"the final straw was when i received a phone call from the driver delivering my takeaway saying he was outside and that no one was home"

"it’s not a standard screw but ring provide a tool to install it"

"the ring doorbell 3 pro is a huge step up"

"however ring doorbell 1 2nd gen didn't work"

"for us the “ding dong” from the chime is loud enough"

"so even if i was at home i often wouldn’t know there was someone at the door until it was too late"

"no motion or warning whatsoever while i got in the house so i got really upset as it could have easily been a thief or anyone else for a matter of fact"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"however not every chime is compatible"

"then no sound from outside when testing with my wife who must have looked like an idiot to onlooking neighbours repeatedly talking to the wall and then waving to confirm she could hear me"

"i feel that i have been taking in by advertising for an expensive doorbell and the thought of paying two monthly fees is unattractive"

"the pre roll really is a gimmick though and not what i expected"

"notifications stopped got it all working again for my neighbour to pop round and be stood on the door step for about 5 mins whilst i was none the wiser"

"i thought £180 was expensive and didn't realise i had to spend more money on top maybe my fault for not reading everything fully but the £2"

"now onto the app this is where i feel it’s a not very user friendly"

"having it wired gives you the convenience to never having to remove the battery and charge it through the usb cable"

"don’t waste your money it’s cost me over £250 inc chimes and it doesn’t even work"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"really disappointed"

"well they are really frustrating!"

"can't fault them at all"

"i’m returning mine as they must be broken"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"in night mode the image is even worse as expected i suppose"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"did some research & was almost put off by one or two negative reviews"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"the main problem is the lag in picking up movement"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"do not waste your money"

"waste of money and i regret resent buying"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"absolute garbage"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"i was so excited to get this system but i was very disappointed"

"the wifi signal is just awful making the camera close to useless for me"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"terrible absolutely terrible"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"if you bear that in mind you can't fault these at all"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"i would have been very satisfied except for one massive problem"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"99 during the limited time sale"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"firstly the night vision just doesn't work"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"better screen masking options to block areas with plants or false alarm"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"it also provides a link to trouble shoot this problem"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"another issue the motion detection has is reflections"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"so this was difficult fiddly and time consuming"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"the only negative for me is the lack of full integration with smartthings"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"motion detection this is the biggest problem of all"

"now the biggest downside to this system: the night vision!"

"i need a replacement for this camera it has no and does not work"

"random issues with connection and camera stops recording have to reset the box then"

"just no excuse poorly executed"

"massive delay in showing you the image when you get a notification or just want to view"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"by the 8th of november it has stopped working"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"